Terms of Service

1. Acceptance of Terms

Welcome to DRX Academy. By accessing or using our website, mobile application, or any services provided by DRX Academy ("Service," "Services," "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and DRX Academy. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our platform. Your continued use of our Services after any changes indicates your acceptance of the modified Terms.

2. Description of Services

DRX Academy provides an online learning platform offering:

• Mock tests and practice exams for Kerala PSC and other competitive examinations
• Study materials, notes, and educational content
• Video tutorials and demo videos
• Current affairs updates and educational blogs
• Online courses (both free and paid)
• Progress tracking and performance analytics

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 13 years old to create an account. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Conduct and Responsibilities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon the intellectual property rights of DRX Academy or third parties
• Copy, reproduce, distribute, or create derivative works from our content without authorization
• Attempt to gain unauthorized access to our systems, accounts, or networks
• Use automated systems (bots, scrapers) to access our Services
• Interfere with or disrupt the integrity or performance of our Services
• Share your account credentials with others or allow unauthorized access
• Upload or transmit viruses, malware, or any harmful code
• Harass, abuse, or harm other users
• Impersonate any person or entity or misrepresent your affiliation
• Use our Services for any commercial purpose without our written consent

5. Intellectual Property Rights

5.1 Our Content

All content on our platform, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials, is the property of DRX Academy or its content providers and is protected by Indian and international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial educational purposes only. This license does not include the right to:

• Reproduce, distribute, or publicly display our content
• Create derivative works from our content
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

5.3 User Content

If you submit any content to our platform (comments, reviews, etc.), you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content in connection with our Services.

6. Paid Services and Refunds

6.1 Payment Terms

Some of our Services may require payment. By purchasing paid services, you agree to:

• Pay all fees as specified at the time of purchase
• Provide accurate payment information
• Authorize us to charge your payment method
• Understand that all fees are non-refundable unless otherwise stated

6.2 Refund Policy

Refund requests will be considered on a case-by-case basis within 7 days of purchase, provided that:

• You have not accessed more than 20% of the course content
• The request is made due to technical issues on our platform
• The course was purchased by mistake

All refund decisions are at our sole discretion and are final.

7. Test Results and Performance Data

Test results, scores, and performance analytics are provided for educational purposes only. While we strive for accuracy, we do not guarantee that test results will reflect actual exam performance. Test results should not be considered as official exam scores or guarantees of success.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to provide uninterrupted access to our Services, but we do not guarantee that our Services will be available at all times. We may experience downtime due to maintenance, technical issues, or other reasons beyond our control.

8.2 Educational Content

Our educational content is provided "as is" for informational and educational purposes. We do not guarantee that our content will ensure success in any examination or that it is error-free. You are responsible for verifying information and preparing adequately for your examinations.

8.3 Limitation of Liability

To the maximum extent permitted by law, DRX Academy and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or opportunities, arising from your use of our Services.

9. Termination

We reserve the right to suspend or terminate your account and access to our Services at any time, with or without cause or notice, if you violate these Terms or engage in any conduct that we deem harmful to our platform or other users. Upon termination, your right to use our Services will immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

11. Third-Party Services

Our Services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of these third-party services. Your interactions with third-party services are solely between you and the third party.

12. Indemnification

You agree to indemnify, defend, and hold harmless DRX Academy, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through our Services

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in [Your City/State], India.

In the event of any dispute, we encourage you to contact us first to attempt to resolve the matter amicably.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DRX Academy regarding your use of our Services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: